Grand Ledge Office Information


Office Policies

Grand Ledge


We want you to feel welcome and comfortable while visiting our office. Our office environment is designed to accommodate individuals with various needs while providing excellence in treatment. Come in and ask for a tour, we will be happy to show you around. Our love of what we do is visible from the moment you walk through the door!

Grand Ledge Office Tour
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Insurance


Those with orthodontic coverage may receive the added benefit of reduced personal cost. We are happy to aid you in maximizing your personal insurance benefit and will be happy to assist you in determining your coverage. Orthodontic benefits are different from regular dental insurance and policies vary. Once we are able to confirm your policy, we will be happy to explain how your benefit can be applied to your treatment plan. Please remember that your policy is a benefit for you or your child and if during the course of treatment your benefit changes, please let us know so we may aid you in determining if there is a change to your out of pocket commitment.




Flexible Spending Account


Some employers offer flexible spending accounts to their employees as a benefit. This option allows employees to set aside contributions BEFORE federal, state and social security taxes are removed. The result is that your taxable income is reduced and the contributions can be used for health and dental expenses. Because our contracts are written to reflect overall treatment costs, households may accurately plan for flexible spending contributions. Orthodontic care is an excellent way to take advantage of this opportunity. If you have questions about your anticipated out of pocket expenses, we will be happy to assist you in planning ahead.


Financial Policy


Burkhardt Pecora Orthodontics believes everyone should have the benefit of high quality and affordable orthodontic care. The investment made in orthodontic care can offer a lifetime of health and emotional benefits. We offer various financial options to help make orthodontic treatment accessible to different household budgets. We are pleased to offer no interest monthly payment plans, automatic bank drafts, and outside financing options. We are happy to review your options and help you find a plan that works for you.


Outside Financing


In addition to our in house financing, we are happy to participate with outside financing. CareCredit® is available to help you pay for dental procedures your insurance doesn’t cover by offering low minimum monthly payment options so that you can take care of your dental health.


Convenient Online Services


Accessing your account is now easier than ever with our secure online services. Our team will be happy to establish a secure patient login for you at your next appointment.

  • View your appointment and account information any time
  • Check your payment history and see current charges
  • Print out receipts
  • Make Payments

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.


Smart Scheduling


We value your time and make every effort to stay on or ahead of schedule everyday. We have engineered our schedule to try to better serve you. Please do your part to help keep us running on time: arrive promptly and check in on the computer. If you have not brushed your teeth prior to arrival, please do so at the brushing station prior to the start of your appointment.

Longer appointments, particularly the placement of braces or delivery of orthodontic appliances, are usually scheduled during the noon and morning hours. Because many of our patients are in school, after-school appointments are the most desirable. To be fair to all of our patients, we try to provide many of the routine adjust appointments and retainer checks during after-school hours; however, there will be occasions when some school time will have to be missed in order to keep your orthodontic treatment on schedule.

Smart Scheduling